Crashing after 10 min of play

Player resolved
Bracket5 [github] · 4 years ago

Issue description

Game crashes without warning
179742320-3c08e0c3-39d4-464a-bf36-5c2ae9da5081.gif

Expected behavior

Not to crash with this spec

CPU|[Intel Core i7-9700K]
GPU|[Nvidia RTX 3060]
SSD|[Samsung 980 Pro NVMe PCIe M.2 1TB]
SSD|[Samsung 860 QVO 1TB]
RAM|[Corsair CMW32GX4M2D3600C18 4x8GB]
MBD|[MSI MPG Z390 GAMING PLUS (MS-7B51)

Reproduction steps

  1. load into save game.
  2. play save game for 10 minutes
  3. error comes up with a green loading bar (as in pic)
  4. back to desktop without any crash logs
    Maybe unrelated but when I do try and load after a crash, STEAM has lost connection

Game version

v0.4.8

Attachments

179742320-3c08e0c3-39d4-464a-bf36-5c2ae9da5081.gif

Files not imported: 179742320-3c08e0c3-39d4-464a-bf36-5c2ae9da5081.gif

ParanoikCZE [github] · 4 years ago
  1. Learn to use alt+printScreen or to crop your images.
  2. Crash logs are in AppData\LocalLow\Mafi Games\Captain of Industry.
Captain Zuff Captain Zuff · 4 years ago

Could you provide logs? You'll find them in "Documents\Captain of Industry\Logs" and "%USERPROFILE%\AppData\LocalLow\Mafi Games\Captain of Industry"

ParanoikCZE [github] · 4 years ago

Well, these are not crash logs but normal ones and they are cropped somehow to 4KB, so useless.

Bracket5 [github] · 4 years ago

error.log
Player.log

2 attachments only for registered users
Captain Zuff Captain Zuff · 4 years ago

I'm seeing a lot of "Attempt to access invalid address." This could be due to the game trying to autosave to a protected folder. This is caused by Windows Ransomware Protection and possibly other AV that are protecting the Documents Folder.

Disabling this may fix the issue. You can find the settings for in in Windows Security. Please try that and let me know if it works!

Bracket5 [github] · 4 years ago

AV software and windows ransomware has been turned off for ages, before I even started playing the game
Is it worth moving the game to a HDD instead of using a SSD M.2?

Captain Filip Captain Filip · 4 years ago

This is RAM access violation. Seems like this is coming from Unity, we have seen this before already. Hopefully our planned upgrade to the latest version of Unity might help this.

Bracket5 [github] · 4 years ago

error.log
Player.log

Crashing after 30 seconds of loading a saved game

2 attachments only for registered users
Bracket5 [github] · 4 years ago

Player.log

It does not support crash log file type after recent update

1 attachment only for registered users
Captain Filip Captain Filip · 4 years ago

We have recently upgraded to new version of Unity. Did the crash go away? If not can you please provide logs?

Bracket5 [github] · 4 years ago

After days of searching the internet one guy had the solution.
My MSI motherboard had XMP enabled causing the crashing.
Since turning it off in the BIOS not a single crash for days!

Closed as ☑️ Player resolved

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