Camera Rotation and Zoom with Mouse Gets Stuck

Player resolved Player setup
JustThinus [github] · 4 years ago

Issue description

When playing the game after about 10 minutes, the camera would get stuck. My scroll wheel also stops working meaning I cannot Zoom or rotate the camera with my mouse. The keyboard camera controls do work. I can still pan the map with right mouse button and everything responds to left click. I also tried alt and left mouse button to rotate the camera but it will not accept that input from my mouse.

Expected behavior

Mouse scroll wheel and middle mouse button should keep on working and rotate and zoom the camera,

Game version

v0.4.10

screaney [github] · 4 years ago

+1 this happens to me 100% of the time while playing, usually within the first few minutes. Mouse wheel no longer recognized, nor middle mouse for free look. The cursor icon changes, so the mouse IS working, however the camera doesn't respond. Nothing in log files when it happens. Restarting the game 'fixes' the issue, but usually happens again within a few minutes of play time.

Krasje [ideas] · 4 years ago

So glad I'm not the only one who has this problem. I switched mouses still occurs. It has begun since the latest patch before i had no issue.

dengliziwow [github] · 4 years ago

I have the same trouble too! and even more, when the camera stuck, saving game will crash to the desktop。

Krasje [ideas] · 4 years ago

Perhaps whit an upcoming patch it solves itself. Until the mean time i can't play :-(

JustThinus [github] · 4 years ago

Hi Everyone, I have resolved this issue with Captain of Industry, I will be giving some detail below, maybe something applies to you guys but it is quite drastic.

I was running the insider preview of Windows 11 on my PC and my issues started after one of the many, many, many Windows updates you receive through the insider program. I wanted to get off the insider preview but to do that I had to do a clean install of Windows on my PC. After doing just that, and installing all the drivers, I installed steam and Captain of Industry and everything worked as it should.

I hope this helps.

screaney [github] · 4 years ago

Hi Everyone, I have resolved this issue with Captain of Industry, I will be giving some detail below, maybe something applies to you guys but it is quite drastic.

I was running the insider preview of Windows 11 on my PC and my issues started after one of the many, many, many Windows updates you receive through the insider program. I wanted to get off the insider preview but to do that I had to do a clean install of Windows on my PC. After doing just that, and installing all the drivers, I installed steam and Captain of Industry and everything worked as it should.

I hope this helps.

I am also on the insider version of Win11. I'll give this a try and see if it resolves the issue. It does make sense, the game updates didn't coincide with when the issue started, but a Win11 insider update did.

Krasje [ideas] · 4 years ago

Hi Everyone, I have resolved this issue with Captain of Industry, I will be giving some detail below, maybe something applies to you guys but it is quite drastic.
I was running the insider preview of Windows 11 on my PC and my issues started after one of the many, many, many Windows updates you receive through the insider program. I wanted to get off the insider preview but to do that I had to do a clean install of Windows on my PC. After doing just that, and installing all the drivers, I installed steam and Captain of Industry and everything worked as it should.
I hope this helps.

I am also on the insider version of Win11. I'll give this a try and see if it resolves the issue. It does make sense, the game updates didn't coincide with when the issue started, but a Win11 insider update did.

Wouldn't be removing the latest win 11 updates be faster than reinstalling the entire win 11?

JustThinus [github] · 4 years ago

I agree with @krasje removing the updates would be a faster option. Maybe someone can try that and give feedback if that resolved the issue. My solution is very drastic but for me it was time for a clean install anyway (I had so much nonsense installed...)

screaney [github] · 4 years ago

I agree with @krasje removing the updates would be a faster option. Maybe someone can try that and give feedback if that resolved the issue. My solution is very drastic but for me it was time for a clean install anyway (I had so much nonsense installed...)

Good idea. I was already planning on reinstalling, but I'll try going back first and see if that resolves it. It looks like Windows 11 Insider Preview 25188.1000 (rs_prerelease) coincides with when this issue started.

screaney [github] · 4 years ago

Since 25188 was two versions ago, I was only able to go back one, after that, the option to go back is disabled. The issue persisted after going back just one version, but figured that would be the case. Will try reinstalling clean now.

screaney [github] · 4 years ago

Since 25188 was two versions ago, I was only able to go back one, after that, the option to go back is disabled. The issue persisted after going back just one version, but figured that would be the case. Will try reinstalling clean now.

Sure enough, reinstalling Win11 without the insider build resolved the issue!

Krasje [ideas] · 4 years ago

Since 25188 was two versions ago, I was only able to go back one, after that, the option to go back is disabled. The issue persisted after going back just one version, but figured that would be the case. Will try reinstalling clean now.

Sure enough, reinstalling Win11 without the insider build resolved the issue!

Good news though can you prevent win 11 from reinstalling that update? Or do you have to disable all win 11 updates? If it is the last then imo this is a temporary solution :(

JustThinus [github] · 4 years ago

@krasje I agree that this is only a temporary solution, I can see three possible outcomes for this.

  1. Microsoft fixes the update before the official release
  2. The devs find the problem and updates the game
  3. An the final outcome is allot of very unhappy gamers

I hope that Microsoft fixes their broken code, but we'll see.

grischpel [github] · 4 years ago

I have installed Win11 Version 22H2 Build 25197.1000
I also have this issue with the game. On a fresh start I can use the wheel and free camera. But as soon as I click on any object, the functions doesnt work anymore.

Captain Filip Captain Filip · 3 years ago

Closing as this seemed to be a Windows issue. Please file a new ticket if it still persists.

Closed as ☑️ Player resolved

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