Crash after less than 5 minutes

Expired Player setup
Duplicates of this topic
GrauserThe4th [github] · 3 years ago

Issue description

I just got the game, but it keeps crashing after less than 5 minutes. I updated my drivers and the issue persists. For some reason it only saved the logs for 2 of the 3 crashes I have had.
Specs:
cpu- Ryzen 2700x @ 3.7 Ghz
gpu- Radeon 6800xt
ram- 32GB g.skill trident z @3200Mhz
os drive- 500GB samsung 970 evo
game drive- 2TB WD Black

Expected behavior

Idk why this is mandatory, I expected the game to run lol.

Game version

idk where to find this but it's the most recent version

Attachments

Player.log
Player-prev.log

2 attachments only for registered users
Captain Zuff Captain Zuff · 3 years ago

Could you also provide your unity logs?

You can find them in %USERPROFILE%\AppData\LocalLow\Mafi Games\Captain of Industry\

GrauserThe4th [github] · 3 years ago

Could you also provide your unity logs?

You can find them in %USERPROFILE%\AppData\LocalLow\Mafi Games\Captain of Industry\

Is that not what I linked at the bottom? Because that's all I see in that location.

Captain Filip Captain Filip · 3 years ago

I can see the following issue in Unity logs: "d3d11: Recreating swapchain after changing fullscreen mode failed."

There are several troubleshooting guides online. Recommendations are, making sure integrated graphics card is disabled, that drivers are up to date. Will drop some links here:
https://forum.unity.com/threads/constant-crashes-failed-to-present-d3d11-swapchain-due-to-device-removed.987834/
https://canopy.procedural-worlds.com/forums/topic/114-d3d11-swapchain-error-fix/
https://www.reddit.com/r/unity/comments/xhipnn/unity_keeps_on_crashing_failed_to_present_d3d11/

GrauserThe4th [github] · 3 years ago

I don't have an integrated graphics chip (see ryzen 2700x), and I've already updated my drivers.

Captain Filip Captain Filip · 3 years ago

Have you tried to set the TdrLevel value in registry as one of the posts suggested to see if that resolves it?

GrauserThe4th [github] · 3 years ago

Frankly these solutions are too technical for me to comfortably carry out on my own. I don't even really know what I'm looking at. I won't return the game because I have faith that you will fix it in a future update, and I'll be keeping an eye on the devlogs for the fix.

Captain Filip Captain Filip · 3 years ago

If this crash happens again, could you please share zipped contents of this directory? C:/Users/baker/AppData/Local/Temp/Mafi Games/Captain of Industry/Crashes? It contains helpful crash dumps.

GrauserThe4th [github] · 3 years ago

My apologies, I've been quite busy so I'm only just getting a chance to respond to this. I went to the location, and there are folders listed with dates and times of the crashes, but they are empty. No dump files or anything, just empty crash log folders. I have a feeling that's not normal.

Closed as ⏱️ Expired

30 Showing 1–9 of 9