Crash / hard lock

Fixed Crash Severe
super_aardvark [discord] · 3 months ago

At the moment the game locked up, I was building a pipeline and rotating the camera (so, nothing unusual). Windows reported the program unresponsive; I chose to wait first, and after a few minutes had Windows kill it. No recent changes to my machine or OS. Log and some saves attached.

5 attachments only for registered users
g.joel [discord] · 3 months ago

i have been having the same problem, game crashes sometimes when i tilt the camera horizontally to the ground or kinda upwards angle

rascallhunter [discord] · 3 months ago

Just froze again, on experimental. I was moving with a copied storage in my cursor, so the grid overview was open.

Captain Marek Captain Marek · 3 months ago

super_aardvark [discord] wrote:

At the moment the game locked up, I was building a pipeline and rotating the camera (so, nothing unusual). Windows reported the program unresponsive;...

Can you also share crash logs from %USERPROFILE%/AppData/LocalLow/Mafi Games/Captain of Industry/ and %USERPROFILE%/AppData/Local/Temp/Mafi Games/Captain of Industry/Crashes ?

super_aardvark [discord] · 3 months ago

I don't think so. In LocalLow, it looks like it only keeps logs from the last two sessions. In Local, I don't have a Temp\Mafi Games\. I'll keep this in mind if it happens again, though.

rascallhunter [discord] · 3 months ago

These are both from yesterday. I did start the game again after the crash, then shut it down again. Local/Temp had no new crash logs.

2 attachments only for registered users
Captain Matt Captain Matt · 3 months ago

Check out v0.8.6a, this issue should be fixed.

Captain Marek Captain Marek · 3 months ago

Was this in v0.8.6a? What were you doing when this happened?

trollge10 [discord] · 3 months ago

yes i its the "a" version cuz i updated 2 mins after u told me to, i was just building microchip machines

this kind of crash when game freezes and then becoomes unresponsive/triggers unity crash handler, i been on this since first day of gameplay, these crashes occur randomly and unpredictably

Captain Marek Captain Marek · 3 months ago

I see. It would be really helpful if you could recall what happened just before it froze, did you open an inspector, or moved construction preview? Did you hover something?

trollge10 [discord] · 3 months ago

i dont think so

the last time it happened twice in a row doing something same was when i was marking mining zones (the yellow squares) on some iron mine

Captain Marek Captain Marek · 3 months ago

v0.8.6a fixed an issue caused by highlighting mine towers, that sounds like what you are describing, but the latest report was not related to mining towers at all

newbster2012 [discord] · 3 months ago

morning all my pc is 7yr old intel and surprisingly i have had no known issues with the game since i got it lol (prob shot myself in the foot now lol)

Captain Jeremy Captain Jeremy · 3 months ago

It's not an intel only problem. Many computers ship "factory overclocked", in a way that seems fine most of the time, but in some situations can cause some applications to have issues. eg. if something stresses the GPU, CPU and memory at the same time it can result in too much power draw from the power supply, leading to instability.

So if your computer is overclocked, even factory overclocked, this may be the cause of the instability. It may not be, but we've had several cases where it was, so it's a good thing to check. Eg. in the linked discord thread.

trollge10 [discord] · 3 months ago

yeah but how come other games dont crash?

for example rust

cyberpunk 2077, rdr2, gta 5

Captain Marek Captain Marek · 3 months ago

Other games may not be stressing out the system as much as COI. We use multiple threads for computations and in some cases, like the initial map generation, we use all available cores. This can stress out the hardware more than cyberpunk or gta.

In fact, for map generation, we are seeing elevated amounts of intermittent failures due to the high CPU stress, so we have a single-threaded map generation fallback. That's why map generation can sometimes take super long.

RealisticOptimist · 3 months ago

I've seen strange CPU power spikes in hwinfo with COI. They caused my Ryzen 9 5900X to throttle from overheating. I undervolted my CPU to deal with that, luckily it stayed stable. I do not know if and to what extend these power spikes still happen. I can imagine that they can also destabilize a borderline CPU.
No it's not map generation, that is "easy" load.

Closed as ✅ Fixed

11 Showing 1–20 of 30